ISO / TS 16949:2009

implementation - quality manual - procedures - flowcharts - checklist

ISO/TS 16949:2009

Quality Management System Model
quality manual, procedures, flowcharts, checklist
Information Tool and Documentation Model
for Quality Management Systems 
for Auto-Parts Manufacturers

ISBN 9780981168845, released September 2009
Price: US $ 75.00

Download  3,880KB
Item #: RCG08-D-169499ISO, released September 2009
Price: US $ 68.00

This information tool and documentation model of a quality management system ISO/TS 16949:2009 includes a quality manual, procedures, flowcharts and detailed requirements checklist according to the requirements of the international quality management system standard ISO/TS 16949:2009 for automotive-parts manufacturers. 

Following the principle " one picture is worth a thousand words ", this quality system model and documentation development tool assists

  • with obtaining fast and easy information on the requirements of ISO / TS 16949:2009
  • with the development of required documentation, quality manual, procedures  and form-sheets
  • with the implementation of a quality management system for auto-parts manufacturers that meets the requirements of ISO / TS 16949:2009
The documentation model and work files for MSWord contain a quality manual, 63 operating procedures and work instructions, as well as 78 control forms. These documents are available in MS Word files (*.doc files) for convenient development of the necessary documentation and procedures to meet the requirements of ISO/TS 16949:2009. For those who prefer flowcharts, required documented procedures are also available in flowchart-format.

The quality manual is structured according to ISO / TS 16949, defines the interaction of processes and makes reference to applicable operating procedures, work instructions or other documents. The procedures and work instructions are structured by departmental activities and responsibilities of Engineering, Manufacturing, Purchasing, Quality Assurance, Quality System Administration/Management, Sales/Service, Toolroom and Warehouse. 

The following procedures are included:

Quality Planning of Product/Processes, Document and Data Control (Eng.), Request for Design Initiation and Change, Out-Contracting of Tooling Construction/Design, Process of Quality Planning, Product/Process.

Health and Safety Training, Cycle Counts, Traceability of Manufactured Product, Production Scheduling, Material Resource Planning, Manufacturing Process Control, Set-Up Procedure, Preventive Maintenance of Equipment, Regulatory Requirements compliance, Housekeeping.

Purchase Orders - processing and follow-up, Supplier Database - set-up and maintenance, Purchasing Product-Database, Rating of Suppliers, Suppliers Performance Rating.

Quality Assurance:
Control of Nonconforming Product, Receiving Inspection, In-Process Inspection, Inspection and Testing of Finished Product, Control of Monitoring and Measuring Equipment, Out Of Calibration Report, Measurement Equipment Analysis, Customer Return Analysis, Positive Recall Control, Customer Approval of Production Parts, DMRs to Suppliers, Layout Inspection and Functional Testing.

Quality Management System Administration:
Document Review, Training, Control of Documents, Operational Performance, Evaluation of Customer Satisfaction, Customer Complaints, Customer Satisfaction Survey, Internal Quality Audits, Preventive Action, Corrective Action, Continual Improvement, Control of Records, Corrective Action Request, Problem Analysis, Quality Improvement Proposal, Document Identification.

Sales-Customer Service:
Warranty Control, Review of Quotations and Contracts, Product/Price File and Customer File, Order Taking and Processing, Delivery Performance, Order Entry, Customer Returns, Service Requirements.

Tooling Construction, Approval of Customer-Supplied Tooling, Prev. Maintenance Repair - Admin. of Tooling, Tooling Repair Request.

Shipping of Product, Receiving of Product, Handling and Storage of Product, Temperature Control.

If you want to know more about ISO/TS 16949:2009, to get a general overview or to look at specific requirements and their compliance such as management responsibilities, resource management, product and/or service realization, measurement and monitoring of system performance, production part approval, measurement analysis, continual improvement, etc., or if you need assistance with the development of the required documentation such as the quality manual and procedures, or how to plan the implementation of ISO/TS 16949:2009 in your organization, this hands-on and result oriented work tool helps to get the job done.

System requirements: Windows and MS Word.